Support

How can we help?

Browse the documentation, find quick answers below, or get in touch โ€” we're a friendly bunch.

FAQ

Common questions

Yes โ€” that's what it was built for. Kiosk mode turns any always-on tablet into a family dashboard that wakes to today's plan and never needs logging in. See the kiosk guide.

Invite as many family members as you like with their own logins, and add younger children as people on the planner and points board without needing an account.

Every household is completely separate and your data is only ever visible to people you invite. Calendar feeds use private, unguessable links you can replace at any time.

Price tracking works with major UK supermarkets including ASDA, Tesco and Sainsbury's via the companion browser extension. You can add others to track manually.

After an app update, run any pending database migrations from Admin โ†’ Database. See Database & updates.

Still need a hand?

Our support team is happy to help with setup, billing or anything else. We aim to reply within one working day.

Email support@aimepa.app